Shipping Policy
Order Processing & Shipping Times
- All orders are processed within 1–2 business days (excluding weekends and holidays).
- Once your order is shipped, you will receive a tracking number via email so you can follow your package.
- Estimated delivery times:
- USA & Canada: 5–10 business days
- Europe: 7–12 business days
- Australia & New Zealand: 7–15 business days
- Rest of the World: 10–20 business days
Please note that shipping times may vary due to customs, weather conditions, or high demand periods.
International Shipping
- We offer worldwide shipping to most countries.
- Some regions may experience longer delivery times due to customs clearance processes.
- Any customs fees, duties, or taxes imposed by your country are the responsibility of the customer.
Order Tracking
- Once your order has shipped, you will receive a confirmation email with a tracking link.
- Please allow 24–48 hours for tracking updates to appear in the system.
Lost, Delayed, or Stolen Packages
- If your package is delayed beyond the estimated shipping time, please contact our support team, and we will assist you.
- We are not responsible for stolen packages once they have been marked as "delivered" by the carrier. If you believe your package has been stolen, please check with your local courier or neighbors.
Shipping Costs & Free Shipping Offers
- Shipping costs vary depending on your location and will be calculated at checkout.
- FREE shipping may be available on select orders or during promotional periods.
Need Help?
For any shipping-related questions, feel free to contact our support team at contact page!
Email: info@dysere.com